Resolved -
Response times have returned to normal levels and the APIs and apps are reporting normal telemetry.
Mar 5, 20:13 UTC
Monitoring -
We've rolled back the offending change and error rates have returned to normal, beginning recovery at 19:50 UTC and returning to normal levels at 20:02 UTC. 95th percentile response time latency is still higher than expected and we are monitoring.
Mar 5, 20:07 UTC
Investigating -
We are currently experiencing elevated error rate across the Eleos Mobile Platform beginning at 14:50 EDT. We are currently engaged in investigation, and will post an update with more information in 20 minutes.
Mar 5, 19:57 UTC