All Systems Operational
Eleos Platform Operational
API Operational
App Manager ? Operational
Mobile Apps Operational
Telematics Integrations Operational
Document Delivery Operational
Document Hub and Drive Axle ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024
Resolved - We have completed in rolling out our fix for these Android push notification failures. Since 18:05 UTC, our logging indicates we are no longer encountering issues processing push notifications for Android drivers.

During this time period, the push notifications for iOS drivers should have been unaffected.

Thank you again for your patience.

May 22, 18:17 UTC
Monitoring - We have implemented a solution across affected customers and are continuing to monitor the push notification issues.

If you continue to receive reports from drivers not receiving push notifications, please reach out to us at support@eleostech.com

May 22, 17:44 UTC
Update - We are continuing to test our potential solution to fix these push notification issues, we will follow up once we have verified this solution works and is in place.
May 22, 17:15 UTC
Identified - We believe we have identified the root cause of these push notification failures and we are working to implement a possible solution. Thank you again for your patience, we apologize for the disruption. We will update once we have confirmed the solution.
May 22, 16:44 UTC
Update - As we continue to dig into the root cause, our logging indicates that roughly 10 percent of Android users may not be receiving push notifications. At this point, we still believe iOS to be unaffected.
May 22, 16:10 UTC
Update - We are still investigating the root cause and will continue to provide updates as we learn more. Thank you for your continued patience.
May 22, 15:35 UTC
Update - We appreciate your patience while we dig into this issue. We are still investigating the root cause and will continue to provide updates as we learn more.
May 22, 15:00 UTC
Update - We are continuing to investigate this issue, we will provide another update within the next 30 minutes.
May 22, 14:30 UTC
Investigating - We have received reports of push notifications not being sent to Android devices. We are actively investigating.
May 22, 14:11 UTC
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.