Eleos Technologies Status

All Systems Operational

Eleos Platform Operational

API Operational

App Manager Operational

Mobile Apps Operational

Telematics Integrations Operational

Document Delivery Operational

Document Hub and Drive Axle Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

Elevated POI Error Rates

Resolved - Error rates have remained at normal operating status for POI layers and we've maintained our extra server capacity throughout this time with no fluctuations. Drivers can expect to see POI layers loading in the mobile apps, and our API for managing POIs and POI layers are functioning as normal.
May 9, 00:02 UTC

Update - We are continuing to monitor out of an abundance of caution, but will look to resolve the incident soon. We have been successfully running with expanded and sustained server capacity to mitigate any further issues. We are in active contact with our infrastructure provider to prevent a reoccurrence.
May 8, 23:43 UTC

Monitoring - Error rates have stabilized to normal operating levels for POI layers, but we're going to continue to monitor out of an abundance of caution. We are working with our infrastructure provider to ensure the needed server capacity remains available to us.
May 8, 22:15 UTC

Update - We are working on shifting our POI layer workload to different infrastructure. Error rates are fluctuating for POI layers due to misbehaving server instances, but we're continuing to work towards a stable solution.
May 8, 21:37 UTC

Identified - We are currently investigating elevated error rates for our Point of Interest (POI) API. This will manifest as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps. Server capacity has appeared to drop down again and we're working on an alternate mitigation.
May 8, 21:04 UTC

May 8, 2026

Points of Interest (POI) Elevated Error Rates

Resolved - Error rates for POI layers have dropped and the Eleos Platform is operating as normal.
May 8, 20:31 UTC

Monitoring - Error rates for POI layers are returning back to normal as more server capacity has become available. We will continue to monitor error rates out of an abundance of caution before resolving.
May 8, 20:07 UTC

Identified - Our systems for POI layers are experiencing issues acquiring the required server capacity. We're working on a mitigation now.
May 8, 19:53 UTC

Investigating - We are currently investigating elevated error rates for our Point of Interest (POI) API. This will manifest as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps.
May 8, 19:16 UTC

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.