Resolved -
At this time the login issues seem to be resolved. We apologize again for the inconvenience and if you continue to have problems logging into App Manager please reach out to support@eleostech.com.
May 28, 18:37 UTC
Monitoring -
We have applied a mitigation which seems to have resolved the login issues, if you continue to encounter problems logging into App Manager please reach out to support@eleostech.com.
May 28, 18:10 UTC
Investigating -
We are currently investigating issues while logging into the App Manager, these issues started around 17:45 UTC. We apologize for this disruption and are working on a mitigation now.
May 28, 18:06 UTC
Resolved -
Between 15:55 UTC and 16:16 UTC the Eleos Platform had elevated error rates for the Points of Interest (POI) API. This would have manifested as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps.
At this time, the error rates have resolved and POI functionality is back to nominal.
May 26, 15:55 UTC